PRIVACY POLICY

THE WESTERN OUTLET by El Alazan

We are committed to protecting your privacy and providing a secure experience both online and in-store. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Name
• Phone number
• Email address
• Social media profile information (if you interact with us on social platforms)
• Device and usage data such as IP address, browser type, pages visited, and referring websites
• Information you provide through forms, messages, or communications

How We Collect Information

We collect information when you:

• Fill out forms on our website
• Contact us via phone, email, SMS, or social media
• Interact with our website (via cookies and analytics tools)
• Opt into marketing communications such as SMS or email

We may also collect publicly available information from social platforms when you interact with our pages.

How We Use Your Information

We use your information to:

• Operate and improve our website and services
• Respond to inquiries and customer service requests
• Process purchases and transactions
• Send updates, promotions, or relevant offers
• Improve customer experience and product offerings
• Analyze site usage and performance

Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to:

• Understand user behavior
• Improve website performance
• Deliver relevant advertising

You can adjust your browser settings to disable cookies if preferred.

How We Share Information

We do not sell your personal information.

We may share information with:

• Service providers (payment processors, hosting, CRM tools, marketing platforms)
• Technology partners that help operate our website and communications
• Legal authorities if required by law

SMS & Marketing Communications

If you opt into SMS messaging:

• You may receive notifications, updates, and promotional messages
• You can opt out anytime by replying STOP
• Message and data rates may apply

We comply with all applicable messaging regulations and do not sell SMS data.

Third-Party Services

We may use third-party services (such as Shopify, analytics tools, and advertising platforms) that collect and process data according to their own privacy policies.

Data Security

We take reasonable steps to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You may:

• Request access to your data
• Request corrections or deletion
• Opt out of marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us through our website or in-store.